Staff Training Services 

 Calling all Managers, Sales Teams & Golf Operators 📣📣📣

59club & Albatross Digital Golf unite to educate the industry on how to generate and convert leads, increase onsite spend and surpass customers expectations.

Albatross will demonstrate some of their best digital marketing tactics across all sectors of social media that have helped clubs generate hundreds of thousands of pounds in new revenue.

59club will share proven best practice ‘sales & service’ strategies to convert such leads and satisfy customers better than ever before.

We call it the winning formula!

Making it's way to a club near you this February…

The Complete Membership Sales Journey
Generate high volume membership enquiries via social media.

Adopt ‘step by step’ principles to manage enquiries & maximise membership sales:

27th Feb 2019; Aldenham Golf Club

28th Feb 2019; Carden Park

The Ultimate Group Golf and Visitor Experience

Drive society/corporate golf and pay & play enquiries with a digital lead generation campaign.
Increase onsite spend and achieve customer service excellence:

27th Feb 2019; Carden Park

28th Feb 2019; Aldenham Golf Club

Albatross, the industry’s leading golf club digital marketeers marketing agency, work with World Top 100 Golf Clubs to some of the leading Members and Proprietary Golf Clubs in the UK. Their vision is to provide effective, sustainable and ethical marketing strategies that generate measurable ROI positive results to the golf industry.

59club has improved customer service & sales performance across all revenue streams within golf & leisure, at hundreds of clubs & resorts worldwide – your success story is waiting to be told

Tickets are available for £50pp, with a saving of £10 when you purchase 2 tickets for just £90
Includes refreshments on arrival and a light lunch.

Click here for more details

Follow us on social media facebook, twitter, linked in and keep up-to-date as new training seminar dates are added ...

If you would like to arrange bespoke training at your club designed to advance your Membership Sales Enquiry Process and includes proven tactics designed to retain existing members - 59club Director Mark Reed can assist you further, please email

Mark will empower you to convert more member sales as he divulges the exact '59club membership enquiry sales procedures' which assisted one of the highest profile UK golf groups to increase their membership sales performance by 77% in year 1, which rose to 90% in year 4.  

Alternatively if you wish to enhance your Golf Sales Enquiry Process to effectively sell more green fees, corporate & society days and/or you strive to improve the overall experience you afford Visiting Golfers including upselling tactics - fellow Director Matt Roberts is on hand to do just that, contact    

Matt will share 'customer engagement tactics' and measures to 'maximise additional spend'; the key formula that saw one club increase their group golf revenue by more than 20% over a year, an individual staff member double their conversion rates and also reduced a clubs time to confirm an actual booking by 30 days.

 59club Training Testimonials

On the 59club Roadshow,Stuart Leech, Manager of Formby Golf Club & a BIGGA Member commented;

“It was a great pleasure to attend the Roadshow and connect with so many managers who are all striving to achieve great things for their club. The 59club team were as passionate as ever demonstrating their enthusiasm to drive the industry forward. As a Club Manager their sales & service process will assist us at Formby to advance by fine-tuning our own delivery. I encourage fellow BIGGA members to take notice of what 59club are doing within our Industry and how their measurement tools & service principals can assist us all to do better.”

Following a very successful training visit to the UAE, Chris May, Dubai Golf CEO said;

“Having Mark deliver the training to the team has given them a heightened perspective of the standards that we expect from our staff and the service that our members and guests deserve. It’s truly inspirational to see Marks passion and vision for wanting to create the best experience for our members from the very moment they join. The team are literally buzzing and can’t wait to incorporate 59clubs sales and service tactics into ‘club life’.”

Howie Roberts, Yas Links General Manager was quick to acknowledge the positive impact that 59club has had on staff performance and the way he manages his business when it comes to visiting golfers, members and prospective members;

“I am confident that when a golfer visits Yas Links that everything we do has been carefully planned, that the service we offer is guaranteed and that when it comes to our bottom line we are doing well. 59club has assisted us to breakdown the customer journey and scrutinise the minuscule to make a big impact. Marks training day with the team put the icing on the cake for us, he gave them new focus, ignited the fire in their bellies and has given them new direction and a process that we now need to follow in order to excel. We are already looking forward to Marks return trip as we constantly strive to do better”.

Following a series of Training Days at PGA HQ, where 59club Director Matt Roberts took its Trainees through 59club's Industry Leading Sales & Service Excellence Principals, Mark Skinner, Head of Business & Management Department at The PGA commented;

“I just wanted to say, on behalf everyone involved in the PGA Training Programme, thank you very much for your efforts and contribution. As I’ve already said to you (Matt) previously, I believe the timing and content of the session is ideal. It’s great to have you and 59Club involved.

I look forward to working with you again in the future”.