Shape the best experiences in Golf & Hospitality
59club's Mystery Shopping programmes are the driving force of Customer Service Excellence around the world. Our venues rely on quality feedback from trusted customers to shape their journey. We are expanding our network of Mystery Shoppers, and we need you!
Share Feedback That Drives Real Change
Your insights help improve service and quality for future guests, making a lasting impact on the industry.
Play Top Golf Courses
Gain complimentary access to a variety of world-class, exclusive or members only venues and experience them like a true insider.
Savour Premium Dining & F&B Experiences
Enjoy gourmet meals and top-tier service at some of the best restaurants and clubhouses in the industry
Host Family and Friends at Elite Clubs
Share your passion for golf and hospitality by bringing guests along for unforgettable moments.
Mystery Shop While You Vacation
Make the most of your getaways by combining leisure with valuable insight — and get rewarded for it.
Network & Entertain Clients in Style
Impress business partners in a relaxed yet luxurious setting, ideal for meaningful connections.
As used by leading global venues
How it works...
Apply
Connect with a regional team using the form to understand how it works, ask us questions, hear our stories, and start your journey.
Certify
Complete a trial test within your region to earn your Mystery Shopper Certification.
Experience
Play and enjoy some of the best golf courses & hospitality venues while completing the report.
Frequently Asked Questions
No — this is a voluntary role. However, we cover all on-site expenses for your visit, such as green fees, meals, spa use, or overnight stays where relevant.
Anyone who is observant, reliable, and passionate about good service can take part.
Golfers should be able to play a full round confidently and know their way around a golf setting.
Usually, yes! The number of guests permitted depends on the type of test that you conduct and the venue.
As often as your schedule allows — there’s no minimum or maximum. Some testers do one or two visits a year, others do several a month.
You’ll receive updates about available visits. Just let us know what suits you, and we’ll do our best to match testers with relevant venues.
Just a smartphone or laptop — and your honest feedback. You’ll get full training before your first test, and reports are submitted online via our portal or app.
Yes — but they won’t know who you are, or when you’re coming.
We usually assign venues close to your location, but cross-border visits may be possible depending on availability.
Honest, specific observations about your experience — both positive and constructive. We provide a clear structure to guide you through the process.
After applying, our regional manager will be in touch with next steps. For golf testing we will ask that you complete a trial test at your home club which we'll use to discuss the process in more detail before sending you on your first 'live' test.
Help Shape the Industry
Connect with a regional team and join a network of passionate industry testers raising standards in Golf & Hospitality.