Become a Mystery Tester

Shape the best experiences in Golf & Hospitality

59club's Mystery Shopping programmes are the driving force of Customer Service Excellence around the world. Our venues rely on quality feedback from trusted customers to shape their journey. We are expanding our network of Mystery Shoppers, and we need you!

Share Feedback That Drives Real Change

Your insights help improve service and quality for future guests, making a lasting impact on the industry.

Play Top Golf Courses

Gain complimentary access to a variety of world-class, exclusive or members only venues and experience them like a true insider.

Savour Premium Dining & F&B Experiences

Enjoy gourmet meals and top-tier service at some of the best restaurants and clubhouses in the industry

Host Family and Friends at Elite Clubs

Share your passion for golf and hospitality by bringing guests along for unforgettable moments.

Mystery Shop While You Vacation

Make the most of your getaways by combining leisure with valuable insight — and get rewarded for it.

Network & Entertain Clients in Style

Impress business partners in a relaxed yet luxurious setting, ideal for meaningful connections.

As used by leading global venues

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How it works...

Apply

Connect with a regional team using the form to understand how it works, ask us questions, hear our stories, and start your journey. 

Certify

Complete a trial test within your region to earn your Mystery Shopper Certification.

Experience

Play and enjoy some of the best golf courses & hospitality venues while completing the report.

Frequently Asked Questions

Each region will have difference sin how they work with mystery testers, the below FAQ's a guide, please contact a relevant region for more information. 
1. Do I get paid to be a mystery tester?

No — this is a voluntary role. However, we cover all on-site expenses for your visit, such as green fees, meals, spa use, or overnight stays where relevant.

2. Who can take part? Do I need to be a good golfer or have experience?

Anyone who is observant, reliable, and passionate about good service can take part.
Golfers should be able to play a full round confidently and know their way around a golf setting.

3. Can I bring someone with me?

Usually, yes! The number of guests permitted depends on the type of test that you conduct and the venue.

 

4. How often can I take part?

As often as your schedule allows — there’s no minimum or maximum. Some testers do one or two visits a year, others do several a month.

5. How do I get selected for a visit?

You’ll receive updates about available visits. Just let us know what suits you, and we’ll do our best to match testers with relevant venues.

6. What do I need to complete a report?

Just a smartphone or laptop — and your honest feedback. You’ll get full training before your first test, and reports are submitted online via our portal or app.

7. Do the venues know they’re being tested?

Yes — but they won’t know who you are, or when you’re coming.

8. Can I test outside my home country?

We usually assign venues close to your location, but cross-border visits may be possible depending on availability.

9. What kind of feedback are you looking for?

Honest, specific observations about your experience — both positive and constructive. We provide a clear structure to guide you through the process.

10. What happens after I sign up?

After applying, our regional manager will be in touch with next steps. For golf testing we will ask that you complete a trial test at your home club which we'll use to discuss the process in more detail before sending you on your first 'live' test.

Apply Now

Help Shape the Industry

Connect with a regional team and join a network of passionate industry testers raising standards in Golf & Hospitality.