Regional Service Excellence Awards 2

 

About 59club Awards

Recognising Excellence

The 59club Service Excellence Awards celebrate the highest standards of customer experience, leadership, sales performance and operational excellence across the international golf, leisure and hospitality industry.

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No nominations
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No Judging Panels
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No Campaigns
Unlike traditional awards programmes, recognition is not determined by nominations, judging panels or voting campaigns.
Every 59club accolade is earned through independently verified mystery shopping performance data gathered throughout the year. Every finalist and winner has demonstrated measurable excellence.

 

Gold Flag Badges

Regional Award Categories

As the industry recognised benchmark for Venue & Individual Excellence, every 59club accolade is earned through independently verified Mystery Shopping performance data gathered throughout the year.

Regional Manager of the Year

Awarded annually to the highest-performing leaders across Golf Management, Golf Operations, Agronomy, Retail and Food & Beverage.

These prestigious titles recognise managers who have successfully led their teams to deliver exceptional standards of customer experience, sales performance, operational excellence, and facility presentation.

The very best Regional Managers of the Year earn the opportunity to compete for Global Manager of the Year honours.

 

Leading Individual & Team Sales Performance

Recognising the professionals and teams delivering the industry's most effective sales experiences.

From Membership Sales and Corporate Events to Leisure, SpaHospitality, Real Estate Enquiries, and every sales experience in-between, these Award Winners consistently demonstrate outstanding sales process, customer engagement, and conversion performance.

They don't simply generate revenue, they create buying experiences that inspire confidence, build relationships, and drive commercial success.

Gold, Silver & Bronze Flag Designations

Presented annually at the Regional Service Excellence Awards, 59club's Flag Designations are globally recognised benchmarks of venue excellence.

Awarded through independently measured performance, they recognise clubs and resorts that consistently deliver exceptional customer experiences, sales standards, facility presentation, and operational performance.

Bronze Flag recognises commitment.

Silver Flag recognises consistency.

Gold Flag recognises excellence.

For many clubs, Gold Flag status represents the highest achievement within their region.

Gold Flag properties become eligible for global recognition through the Signature Collection.

Global Badges Collection 3

From Regional Recognition to the World Stage

Every year our Regional Service Excellence Award winners are invited the Global Awards Event, to represent themselves, their Club, and their Country on a universal stage as we crown our Global Award Winners.

 

Regional Events 2026

Looking back at recent celebrations

Regional Service Excellence Awards 2
Jan 22nd 2026

USA

Hosted at The Hampton Social, Orlando

Jan 22nd 2026
Feb 24th & 26th 2026

Canada

Hosted at The Albany Club and The Vancouver Club

Feb 24th & 26th 2026
Mar 5th 2025

Europe

Hosted at Terre Blanche

Mar 5th 2025
Mar 26th 2025

UK & Ireland

Hosted at Celtic Manor Resort

Mar 26th 2025
Apr 22nd 2026

Middle East & Africa

Awards roadshow across the region

MEA Award Winners
Apr 22nd 2026
Apr 30th 2026

Australia & New Zealand

Hosted at Coogee Bay Hotel, Sydney

ANZ Award Winners
Apr 30th 2026
May 5th 2026

Asia

Hosted at Laguna Lang Co, Thailand

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May 5th 2026

59club Global Awards 2026

Where Regional Winners become Global Champions

 

Regional Winners 2026

Congratulations to all Regional Winners

The Regional Service Excellence Awards celebrate the highest-performing venues, teams and leaders within their local market. 

59club UK & Ireland
59club Middle East & Africa
59club Europe
Browse through all regions to see their recent Award Winners and who is qualifying for the Global Awards 2026. 

Congratulations to the following Regional Winners, who also qualify for the 2026 Global Awards.

Golf Manager of the Year
Andy Deyo, The River Club

Golf Operations Manager of the Year
Chip Spiler, The River Club

Golf Superintendent of the Year (Private Club)
Lane Singleton, Reynolds Lake Oconee

Golf Superintendent of the Year (Resort)
Chris Zugel, Whistling Straits

Golf Superintendent of the Year (Public Course)
Chris Bien, Desert Willow Golf Resort

Retail Manager of the Year
Brian Lind, Desert Willow Golf Resort

Food & Beverage Manager of the Year
Keith Sansone, Desert Willow Golf Resort

Gold Flag Venues
Whistling Straits
Blackwolf Run
Desert Willow Golf Resort
Reynolds Lake Oconee
TPC Sawgrass

Congratulations to the following Regional Winners, who also qualify for the 2026 Global Awards.

Golf Manager of the Year (Private Club)
Ryan Woods, Pinebrook Golf & Country Club

Golf Manager of the Year (Destination)
Steven Young, Fairmont Banff Springs Golf Club

Golf Operations Manager of the Year
Andrew Szewczuk, Fairmont Banff Springs Golf Club

Golf Superintendent of the Year
Mike van Sickle, Royal Ottawa Golf Club

Retail Manager of the Year
Andrew Szewczuk, Fairmont Banff Springs Golf Club

Food & Beverage Manager of the Year
Ryan Kernaghan, Pinebrook Golf & Country Club

Gold Flag Venues
Cataraqui Golf & Country Club
Essex Golf & Country Club

Fairmont Banff Springs Golf Club
La Vallee du Richelieu Golf Club
Pinebrook Golf & Country Club
Royal Ottawa Golf Club
Sarnia Golf & Curling Club

Congratulations to the following Regional Winners, who also qualify for the 2026 Global Awards.

Golf Manager of the Year (Europe South)
David Ashington, Costa Navarino

Golf Manager of the Year (Europe West & North Africa)
Lionel Gardes-Bus, Terre Blanche

Golf Manager of the Year (Nordic & Central)
Hanno Kross, Estonian Golf & Country Club

Golf Operations Manager of the Year (Europe South)
Old Course Vilamoura

Golf Operations Manager of the Year (Europe West & North Africa)
Terre Blanche

Golf Operations Manager of the Year (Nordic & Central)
Great Northern

Golf Superintendent of the Year (Europe South)
João Goulão, Old Course Vilamoura

Golf Superintendent of the Year (Europe West & North Africa)
Philippe Burgeat, Terre Blanche

Golf Superintendent of the Year (Nordic & Central)
Bevan Tattersall, Kristianstads Golfklubb & Destination

Retail Manager of the Year (Europe South)
Antonia Christopoulou, Costa Navarino
Ana Rita, Old Course Vilamoura

Retail Manager of the Year (Europe West & North Africa)
Cécile Crignola, Golf de Roquebrune

Retail Manager of the Year (Nordic & Central)
Jacob Pedersen, Great Northern

Food & Beverage Manager of the Year (Europe South)
Marta Castells, Camiral

Food & Beverage Manager of the Year (Europe West & North Africa)
Pierre Millet, Golf de Seignosse

Food & Beverage Manager of the Year (Nordic & Central)
Hakan Demirtas, Golf Club St. Leon-Rot

Gold Flag Venues
Aphrodite Hills
Camiral
Club de Golf Alcanada
Costa Navarino
Estonian Golf & Country Club
Finca Cortesin
Golf Club St. Leon-Rot
Great Northern
INFINITUM
Old Course Vilamoura
Son Muntaner
Terre Blanche
The Dutch
The Scandinavian

Leading Individual Golf Membership Sales Performance

Philomena Wilkinson (Forest of Arden)

Golf Membership Sales Team of the Year

Branston Golf & Country Club

Leading Individual Leisure Membership Sales Performance

Megan Davey (Celtic Manor Resort)

Leisure Membership Sales Team of the Year

Branston Golf & Country Club

Leading Individual Corporate Sales Performance

Alice Kozlowski (formerly of The Grove)

Leading Individual Corporate Sales Call Performance

Conor Reid (Mount Juliet Estate)

Leading Spa Experience

Eden Hall

Leading Health Club Experience

The Warwickshire

Bronze Flag Resorts

Old Thorns Hotel & Resort; The Machrie

Bronze Flag Members’ Club

Benton Hall Golf & Country Club; Bognor Regis Golf Club; Burnley Leisure & Culture – Towneley Golf Course; Chartham Park Golf & Country Club; Chesfield Downs Golf & Country Club; Coventry Golf Club; Crane Valley Golf Club; Farleigh Golf Club; Filton Golf Club; Greetham Valley Golf & Country Club; Guildford Golf Club; Leamington & County Golf Club; Lichfield Golf and Country Club; Newcastle Under Lyme Golf Club; Nizels Golf & Country Club; North Foreland Golf Club; Royal Wimbledon Golf Club; Stratford-on-Avon Golf Club; The Astbury Golf Lodge & Resort; The Club at High Legh Park; The Essex Golf & Country Club; The Heron Country Club; The Hertfordshire Golf & Country Club; The Nottinghamshire Golf & Country Club; The Tytherington Club; Windlesham Golf Club

Silver Flag Resorts

Barnham Broom; Belton Woods Hotel, Spa & Golf Resort; Bowood Hotel, Spa & Golf Resort; China Fleet Country Club; Dunston Hall Hotel, Spa & Golf Resort; Mottram Hall; St Mellion Estate; The Vale Resort; Wychwood Park

Silver Flag Members’ Club

Alnmouth Golf Club; Branston Golf & Country Club; Clandon Regis Golf Club; East Herts Golf Club; Enville Golf Club; Essendon Country Club; Gailes Links Golf Club; Goring & Streatley Golf Club; Goswick Golf Club; Hesketh Golf Club; Heswall Golf Club; Hindhead Golf Club; La Moye Golf Club; Matlock Golf Club; Newport Golf Club; Pannal Golf Club; Seapoint Golf Links; St Enodoc Golf Club; Stockport Golf Club; Stirling Golf Club; Stoneham Golf Club; Teignmouth Golf Club; The Club at Cams Hall Estate; Woodbury Park

Congratulations to the following Regional Winners, who also qualify for the 2026 Global Awards.

Gold Flag Resorts

Carton House
Celtic Manor Resort
Fairmont St Andrews
Forest of Arden
Foxhills Club & Resort
Gleneagles
Mount Juliet Estate
Rockliffe Hall
The Belfry Hotel & Resort
The Grove
The K Club
The Mere Resort & Spa

Gold Flag Members’ Club

Ballybunion Golf Club
Brocket Hall
Castle Royle
Conwy Golf Club
County Louth Golf Club
Crail Golfing Society
Dunbar Golf Club
Edgbaston Golf Club
Frilford Heath Golf Club
Golf At Goodwood
Gullane Golf Club
Hanbury Manor Marriott Hotel & Country Club
Harpenden Golf Club
Hickleton Golf Club
JCB Golf & Country Club
Knebworth Golf Club
Ladybank Golf Club
London Golf Club
Long Ashton Golf Club
Moor Park Golf Club
Panmure Golf Club
Portstewart Golf Club
Richmond Golf Club
Rotherham Golf Club
Royal Cinque Ports Golf Club
Royal Dublin Golf Club
The Royal Automobile Club
The Warwickshire
Witney Lakes Resort
Woodhall Spa

Food & Beverage Manager of the Year

Eddie Devane (Mount Juliet Estate)

Glenn McNaughton (Long Ashton)

F&B Team (Knebworth GC)

 

Retail Manager of the Year

Martin Robinson (Brocket Hall)

Daniel Field (East Herts GC)

Giuseppe Licata (Filton GC)

 

Greenkeeper of the Year

Angus Macleod (The Belfry – Brabazon), John Bambury (Ballybunion GC)

Mike Bush (St Mellion Estate)

Matt Aplin (Goring & Streatley GC)

 

Golf Operations Team of the Year

Mount Juliet Estate

Rockliffe Hall

Knebworth GC

 

Golf Manager of the Year

Matt Sandercock (Mount Juliet Estate)

Tom West (Rockliffe Hall)

Mark Bierton (Knebworth GC)

 

 

Congratulations to the following Regional Winners, who also qualify for the 2026 Global Awards.

Food & Beverage Manager of the Year

Samer Reshedat (Abu Dhabi City Golf Club)

 

Retail Manager of the Year

Dyootiman Pal  (Al Hamra Golf Club)

 

Greenkeeper of the Year

Corey Finn (Yas Links Abu Dhabi)

 

Golf Operations Team of the Year

Franco Botha  (Jumeirah Golf Estates)

 

Golf Manager of the Year

Franco Botha  (Jumeirah Golf Estates)

 

Gold Flag Venues

Abu Dhabi City Golf Club
Al Hamra Golf Club
Al Zorah Golf & Yacht Club
Arabian Ranches Golf Club
Constance Belle Mare Plage
Dubai Creek Golf & Yacht Club
Dubai Hills Golf Club
Emirates Golf Club
Jumeirah Golf Estates
Montgomerie Golf Club, Dubai
Saadiyat Beach Golf Club
The Els Club, Dubai
The Track, Meydan Golf
Yas Acres Golf & Country Club
Yas Links Abu Dhabi

Congratulations to the following Regional Winners, who also qualify for the 2026 Global Awards.

Food & Beverage Manager of the Year

Aaron Gaulke (New South Wales Golf Club)

 

Retail Manager of the Year

Craig Sticking (New South Wales Golf Club)

 

Greenkeeper of the Year

Mark Parker (New South Wales Golf Club)

Kurt Schulenburg (Long Reef Golf Club)

 

Golf Operations Team of the Year

Craig Sticking (New South Wales Golf Club)

 

Golf Manager of the Year

David Hogben  (Links Golf & Wellbeing)

 

Gold Flag Venues

Elanora Country Club
Links Golf & Wellbeing
New South Wales Golf Club
The Lakes

Congratulations to the following Regional Winners, who also qualify for the 2026 Global Awards.

Food & Beverage Manager of the Year

Sokveasna Pak & Hing Sophat (Vattanac Golf Resort)

 

Retail Manager of the Year

Vuth Sreynich (Vattanac Golf Resort)

 

Greenkeeper of the Year

Ali MacFadyen (The Clearwater Bay Golf & Country Club)

 

Golf Operations Team of the Year

The Clearwater Bay Golf & Country Club

 

Golf Manager of the Year

James Durkin (Vattanac Golf Resort)

 

Gold Flag Venues

Sentosa Golf Club
The Clearwater Bay Golf & Country Club
The Kuala Lumpur Golf & Country Club
Vattanac Golf Resort

The 59club Awards journey is for everyone

As well as celebrating excellence year on year. Our awards are a catalyst that builds lasting change. Every client we work with tells a similar tale, and here's a selection of what every client now sees in their business.

Enhanced Reputation
Increased Visibility
Increased Employee Morale
Competitive Advantage
Networking Opportunities
Feedback & Improvement
Attracting Talent
Instills Trust
Structured Benchmarking
Future-Proof Growth
Enhanced Reputation

 

Global Partners

Partnering for Success

Together we are united in raising service standards, driving operational excellence, and supporting the growth of the Global Golf and Hospitality Industry.

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